90
Day deployment timeline
3
Structured engagement phases
100%
U.S.-based delivery team
4
Reporting cadences
Program Workflow
Every Secondwave program is built around three integrated workflows operating in parallel: the Certified Coder reviewing records and building CDI Alerts, the Provider Consultant delivering those alerts to practices and coordinating returns, and the Provider acting on alerts during the patient visit and documenting in the medical record.
The concurrent review cycle closes within 30 days of the date of service — ensuring compliant, timely, and defensible documentation for every patient encounter.
1.
We establish operational baselines, identify performance opportunities, align priorities, and quantify risk, quality, and cost improvement potential.
Discover
Set scope and baseline
2.
We align implementation workflows, provider engagement strategies, governance structures, and operational deployment plans.
Commit
Contract finalization, Implementation
3.
We operationalize interventions, track performance, optimize workflows, and expand successful programs through ongoing governance.
Deliver + Scale
Operate, measure, share, and grow
Implementation Timeline
Secondwave has a proven track record of deployment within 90 days into a new market. We handle every step of the implementation — from coding guideline alignment to provider webinars to practice-by-practice CDI Alert creation.
This is a real client deployment. From contract effective date on August 1 to 80% of membership implemented by September 30 — with an 89% CDI Alert return rate by mid-October.
Results
25%+
Increase in Condition Capture Accuracy
40%+
Reduction in Provider Documentation Time
>50%
Improvement in Targeted STAR Metrics
>0.100
Increase in Compliant RAF Capture
95%+
THIRD-PARTY AUDIT ACCURACY (100% FOR 1Q and 2Q 2024 PER PwC)
Members Implemented
26,640
Members Implemented
Risk ADJ. Alerts Returned
83%
-
26,640 members implemented
-
22,111 members with CDI Alerts
-
3,869 CDI Alerts delivered
-
3,231 CDI Alerts returned
CDI Alerts Returned
Quality Alerts Returned
80%
Quality Alerts Returned
Facilities Implemented
124
Facilities Implemented
Risk ADJ. Conditions Assessed
88%
-
5,708 HCCs on CDI Alerts returned
-
4,902 HCCs on CDI Alerts assessed by Providers during member visits
-
54% of all conditions assessed have been marked addressed and documented by Provider
Conditions Assessed
Quality Measures Assessed
86%
Measures Assessed
Remaining Implementations
14
Facilities Remaining
Risk Adjustment Results
.082
-
68,789 conditions not previously documented have been made available to Providers through CDI Alerts
-
Estimated value of $3.5M per year from 2022 and 2023 Dates of Service identified
-
55,719 suspect conditions with an est. annual of $51.3M
Projected RAF Score Increase
Quality Gap Results
85%
Measures with a Positive Result