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Quality & Stars

Quality Performance & Stars Optimization

Drive measurable improvement in STARS ratings and HEDIS outcomes through integrated gap closure and real-time point-of-care alerts that meet providers where they already work.

Calculate Potential Quality Impact

HITRUST certified

HIPAA compliant

AICPA SOC

100% U.S.-based

>50%

Improvement in targeted star metrics

20

Provider-actionable quality measures

CDI-DRIVEN

Gap closure at point of care

95%+

3rd-party audit accuracy

How It Works

Closing gaps at the point of care

Providers are alerted through the prospective program to open quality/HEDIS/Stars gaps at the point of care, allowing them to take action during the face-to-face visit — such as referring a patient for screening, ordering a test, or writing or refilling a prescription. This improves quality performance, Stars ratings, and ultimately patient outcomes and population health.

HEDIS gap closure

Automated identification and provider alerting for outstanding preventative screenings and chronic care measures.

Stars & HEDIS improvement

CDI-driven gap alerts at point of care with >50% improvement in targeted STAR metrics.

Point-of-care surfacing

Stars/HEDIS gaps surfaced by provider at the exact moment of the patient visit for real-time intervention.

Improved gap closure rates

Actionable quality gaps with documentation guidance and concurrent review to ensure completeness.

Before and after

The impact of prospective gap closure

With Secondwave's prospective program, measures that were falling short of 4-Star cut points close the gap — directly improving overall Star ratings and plan performance.

Without Prospective Program

With Prospective Program

Diagnosis

Members in measure

Members no gap

%

Rating

4-Star cut point

Colorectal Cancer Screening

223

152

68%

3.5 Stars

> 71%

Diabetic Eye Exams

89

60

67%

3.5 Stars

> 71%

Breast Cancer Screening

111

72

65%

3 Stars

> 70%

Statin Therapy

45

37

82%

3 Stars

> 85%

*Not actual patient data. For demonstration purposes only.

PROVIDER-ACTIONABLE MEASURES

20 quality measures impacted at the point of care

Secondwave's prospective program can impact 20 Stars-weighted quality measures through provider action during a face-to-face visit:

  • Breast Cancer Screening (BCS)

  • Controlling Blood Pressure (CBP)

  • Colorectal Cancer Screening (COL)

  • Reducing the Risk of Falling (FRM)

  • Annual Flu Vaccine

  • Improving Bladder Control (MUI)

  • Monitoring Physical Activity (PAO)

  • Statin Therapy for Patients with Cardiovascular Disease (SPC)

  • Care for Older Adults — Medication Review (COA)

  • Medication Adherence for Diabetes Medications

  • Care for Older Adults — Pain Assessment

  • Medication Adherence for Hypertension (RAS antagonists)

  • Osteoporosis Management in Women (OMW)

  • Medication Adherence for Cholesterol (Statins)

  • Eye Exam for Patients with Diabetes (EED)

  • Statin Use in Persons with Diabetes (SUPD)

  • Kidney Function Testing for Members with Diabetes (KED)

  • Polypharmacy: Anticholinergic Medications (POLY-ACH)

  • Hemoglobin A1c Control for Patients with Diabetes (HBD)

  • Concurrent Use of Opioids and Benzodiazepines (COB)

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